Cancellation Policy

At Physio-Wise we understand that sometimes things come up and you are unable to make your appointment. Due to our lengthy waiting list we ask that you give us 24 hours notice if you are unable to make an appointment so we can offer the appointment time to somebody else. Cancellation with less than 24 hours notice or simply not attending your appointment will result in a non-attendance/late cancellation fee. This fee varies depending on the appointment type. This fee is not covered by compenable bodies such as workcover or DVA and must be paid by you before your next appointment.

Non-attendance/late cancellation fees are as follows:
Physiotherapy treatment including assessment, extended and subsequent consultations: $30.00
Clinical Exercise Class: $26.00
Mums & Bubs Clinical Exercise Class: $30.00
Strength & Balance Class: $26.00
Hydrotherapy Session: $27.00